COOKIE POLICY - Silk Mobility

Cookie Policy

The Website uses the following types of cookies.

Technical Cookies

Technical and session cookies are used. They are small text files containing a certain amount of information exchanged between your terminal or browser and the Website, which allow it to function correctly and to be used.

Analytics Cookies

This Website uses first and third-party analytics cookies. The analytics cookies are used to collect information on the use of the Website, in aggregate form, in particular on the number of users and how they visit the Website itself, also providing anonymous statistical analysis in order to improve the use of the Website and make the content more interesting and relevant to the users’ desires.

To view links to the privacy policies of third parties, disable all or some of the mentioned cookies, please refer to the following link: open cookie banner.

Profiling cookies

No first or third-party user profiling cookies are used.

Options regarding the use of cookies by the Website via browser settings

The provision of all cookies can however be disabled by changing the settings of your browser. It should be noted, however, that intervening on these settings could make the site unable if you block the cookies that are essential for the provision of our Services. In any case, each browser has different settings for disabling cookies. Below you will find links to instructions for the most common browsers: Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Opera.

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

Your consent applies to the following domains:

Your current state: Deny. 

Your consent ID: TcmzHI23TMYgotTS61oKHrSdG4BbzTuMWnGhRLaGiZ5N/nAUzUFJzQ==Consent date: Friday, September 22, 2023 at 01:14:17 PM EDT

Cookie declaration last updated on 9/23/23 by Cookiebot:

Necessary (1)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
CookieConsent Cookiebot Stores the user's cookie consent state for the current domain 1 year HTTP Cookie

Preferences (1)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type
wp-wpml_current_language Designates the country code that is calculated based on the user's IP address. Used to determine what language should be used for the visitor. Session HTTP Cookie

Statistics (4)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
_dc_gtm_UA-# Google Used by Google Tag Manager to control the loading of a Google Analytics script tag. 1 day HTTP Cookie
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_ga_# Google Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years HTTP Cookie
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie

Marketing (1)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker


Purpose Legal Basis Nature
A. Use of the Website Content and Services(i,ii) and ensuring network and information security(iii).

This purpose includes the possibility to make purchases, register and create your personal account, contact us through customer service, as well as obtain a return of a purchased product or a refund through the Website.

In addition, this purpose includes the processing of traffic personal data to the extent strictly necessary and proportionate to ensure network and information security.

(i) Performance of a contract to which you are party

(ii) Compliance with legal obligations

(iii) Legitimate interest

The provision of your personal data is mandatory. Failure to authorize its processing would make it impossible to use the contents and Services of the Website.

Furthermore, failure to authorize its processing would make it impossible to guarantee network and information security.


The navigation data and that is acquired through the use of the Website will not be kept for more than 2 years.

Regarding the processing of your personal data for considering your application, the Company has established that it will automatically delete your personal data or transform them into anonymous data in a permanent and non-reversible manner, within 2 years from the registration of the data collected.

Regarding the other personal data processed, not being able to predetermine accurately their retention period, the Data Controller commits as of now to inspire its processing to the principles of adequacy, accuracy, and minimization of data, as required by the GDPR, checking annually the need for its retention. This, except in the case where it is necessary to maintain such data to fulfill regulatory obligations, or to ascertain, exercise or defend a right in court.


The personal data processed will not be disclosed to third parties, but may, however, be shared in relation to the purposes of processing set out above to the following subjects:

  • Those who can access the personal data according to legal provisions provided by the law of the European Union or the law of the Member State to which the Data Controller is subject.
  • Subjects that perform ancillary purposes to the activities and services referred to in paragraph 3, i.e. companies that offer advertising, marketing and communication services, companies that offer IT infrastructures and IT assistance and consultancy services as well as design and implementation of software and websites, companies that offer services useful to customize and optimize our services, companies that offer data analysis and development services (including those related to user interactions with our services), service centers, companies or consultants responsible for providing further services to the Data Controller, within the limits of the purposes for which they were collected.

In addition, your personal data may also be disclosed to our employees, provided that they are previously appointed as acting under the authority of the Data Controller pursuant to Article 29 of the GDPR, as well as System Administrator.


The Data Controller will not transfer your personal data to third countries outside the European Union.


Silk Mobility does not use automated decision-making processes without your consent, including profiling as referred to in Article 22, paragraphs 1 and 4 of the GDPR.


Regarding the processing of your personal data, you, as a data subject, have the right to withdraw your consent at any time and to obtain from the Company access to your personal data. You may also request the Company to rectify or erasure your personal data. Furthermore, you have the right to obtain the restriction of the processing of personal data concerning you, as well as the right to data portability.

In addition to the above, you have the right to object at any time, on grounds relating to your situation, to the processing of your personal data carried out pursuant to Article 6 para. 1, letter e) or f), including profiling on the basis of these provisions, as stated in Article 21 of the GDPR. In addition, where your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data relating to you carried out for such purposes, including profiling insofar as it is related to such direct marketing.

Finally, you have the right to lodge a complaint with a supervisory authority or take legal action if you believe that the processing of your data is in breach of the GDPR.

To exercise any of your rights, you may contact the Data Controller, in the person of the legal representative, by addressing a communication to the registered office in Viale B. Ramazzini 39, 41124 Reggio Emilia (RE), Italy, or by sending an email to